FAQs

The handle is not recognized

If you happen to have a handle version that uses the CP2104 chip for USB communication, it is important to note that this chip requires a driver installation in order to be recognized on Windows.

This will be displayed in the device manager of Windows as follows:

To obtain the necessary driver, you can download it from the following link: https://www.silabs.com/documents/public/software/CP210x_Windows_Drivers.zip